RETURNS & EXCHANGES

Items can be returned or exchanged within 14 days of purchase or delivery.

All SALES and CUSTOM orders are FINAL.

Please make sure to contact customer care at info@rametalsnyc.com with your name and reason for return and we will send you an RMA # to include with your item.  

Mail returns to:

RA METALS RETURNS

184 Eckford Street 

Unit #1

Brooklyn, NY 11222

Please note we are not responsible for damaged or lost items so make sure to ship your package using a trackable, insured method. Anything postmarked after 14 days will be returned to sender.

We will email you once the item has been received and inspected and the original form of payment will be credited within 5 days.